As every customer is different and no two moves are the same we adopt your concerns as our own and work toward a solution that is right for you. We treat each and every relocation individually to properly assess the requirements before the move process begins.
WHAT HAPPENS NEXT?
We will come to your home (Broken Hill Only) completely obligation free, to ascertain the volume of your furniture to be moved, your preferred pickup and delivery dates and other necessary information to provide you with a fixed price quotation.
Don't worry, if you do not live locally in Broken Hill please fill out our inventory page and we will have a quotation to you the same day.
At this stage Silver City Removals can tailor a package to suit your relocation needs. If you want even less stress during your move you may want to consider our extra services of a Pre-pack, Un Packing, Cleaning, and Storage needs.
Leading up to your move we are in contact with you at every step of your relocation to confirm the timing and any special requirements of your move. On the day of uplift, part of our removal process is that all items being loaded into the truck will be itemised on an inventory to ensue that all goods are accounted for and everything is 'as it was' when it left.
Professional double-thick blankets and packing materials are used by our expert removalist team to ensure maximum protection to your furniture and your goods remain tight and secure during transportation.
At your new home our team will pay special attention to install your furniture exactly where you want it.
Please be sure to let your neighbours know that we are coming, and advise us of any special circumstances due to parking restrictions or access.
On completion of your move, to ensure we provided you the best possible service we welcome feedback through our customer survey form.
On the day of your move our experienced removalists will arrive with their toolkit, in order to correctly disassemble larger furniture items such as beds and tables. We do ask that other large items such as cubby houses, trampolines etc, are disassembled by yourself or a handyman prior the day of your move.
We do advise to keep the Nuts 'n' Bolts from dismantled furniture/equipment/trampolines etc. in a plastic 'clix' bag and labelled.
The removal team will assemble your basic, larger furniture items such as beds and tables and placing these items in the correct rooms.